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Few people become successful without the help of others. While being smart can help, academic intelligence without emotional intelligence rarely gets you there. Today’s discussion focuses on ways to raise your EQ so that you succeed in winning people over.
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Everyone wants to be valued. We all want our thoughts and opinions to be heard and understood. We gravitate towards those people that make us feel important. When we validate others we immediately fulfill these desires for them. Today’s discussion is on ways to help people feel validated. …
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The odds of creating a successful business are low. Over 90% of businesses don’t survive beyond 5 years. Reputation in any business is critical. While there are many things beyond our control, in most cases we do have some control over customer satisfaction. It often comes down to taking an action that will allow the customer to walk away satisfied. If we choose to be inflexible in response to customer issues, the impact can be catastrophic to the business. We should always consider the big picture when responding to customer challenges because a small percentage of dissatisfied customers can bring a business to its knees.…
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Success typically requires help from others. If others like you there’s a much higher probability that they will contribute to your success. This week’s discussion centers on 3 characteristics that will drive your likability and ultimately contribute to your success.
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Whether you are trying to engage with a new customer, meeting someone new socially, or introducing a child to a new activity, it’s important to make the experience a positive one. This week’s discussion provides ideas on creating positive experiences for those around you.…
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If you want to get along with people, it’s important to understand the concept of resonance. Achieving resonance is different for each person. Today we discuss the benefits of understanding the personality types of those around you. Once you gain insight into the personality of another, it becomes much easier to achieve resonance and ultimately deepen the relationship.…
A magical read. I found myself caring a lot about the characters. Great life lessons for business people, and everyone else for that matter."
Ken Druck, Ph.D., Author, Grief Coach and Founder
The Real Rules of Life, The Jenna Druck Center
Joel Brookman / 1035 Gateway Blvd. Suite 201-149 / Boynton Beach, FL 33462 / Fax: (561) 533-5076 / Phone: (561) 533-3883
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