Recently I brought my family to a nice restaurant where we frequently dine. The food was wonderful as always, but the service on this particular night was atrocious. The waiter was condescending, he was nasty to my children, and he succeeded in putting a damper on what should have been a wonderful evening. On my way out I shared my experience with the manager. He confided in me that they had lost four servers over the past month and out of desperation, had made some bad decisions in bringing their replacements on board. It got me thinking about how critical it is to have the “right” people in a business.…
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Posted by Joel Brookman in eliminate negativity, expectations drive behavior, hiring, interviewing, Management.
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Nothing destroys morale and productivity more than a toxic employee. The best defense is not bringing them in your organization in the first place. You must ensure that you hire the right people.…
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Posted by Joel Brookman in eliminate negativity, interviewing, Podcasts.
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If you want to make your life easier and less complicated, avoid drama.…
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Posted by Joel Brookman in interviewing, judgement, Podcasts.
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Hiring the right person can have a tremendous impact on your business. Hiring the wrong person can bring an organization to its knees. Be sure you give hiring decisions the consideration and resources they require.…
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Posted by Joel Brookman in hiring, interviewing, Management, managing people, Podcasts.
