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Don’t allow those that have recently joined your firm to flounder with no direction. Take the time to set expectations for new people.…
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Posted by Joel Brookman in expectations drive behavior, managing people, Podcasts.
Recently I brought my family to a nice restaurant where we frequently dine. The food was wonderful as always, but the service on this particular night was atrocious. The waiter was condescending, he was nasty to my children, and he succeeded in putting a damper on what should have been a wonderful evening. On my way out I shared my experience with the manager. He confided in me that they had lost four servers over the past month and out of desperation, had made some bad decisions in bringing their replacements on board. It got me thinking about how critical it is to have the “right” people in a business.…
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Posted by Joel Brookman in eliminate negativity, expectations drive behavior, hiring, interviewing, Management.
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If you want to get more out of the people you work with, setting expectations can help increase productivity.…
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Posted by Joel Brookman in expectations drive behavior, managing people, Podcasts, Uncategorized.
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Be sure that people you influence understand that there are consequences for not following expectations.…
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Posted by Joel Brookman in accountability, Communication, expectations drive behavior.