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Not long ago I had a discussion with a seasoned manager (in his early 50’s) that was venting his frustration with the younger people on his team. He was having difficulty understanding how to keep this group motivated: “The older generation team members live to work, while this younger group seems more entitled. They see work as a means to an end, their dedication and loyalty is just not the same.” He was asking me how to get them all on the same page. My answer is that you cannot. We now have four generations in the workplace, which puts corporate America in a place it’s never been before.…
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Posted by Joel Brookman in empowerment, Management, managing people, Uncategorized.
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If you want to stay on top of your business have a one on one weekly check in meeting with employees.…
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Posted by Joel Brookman in Management, managing people, Podcasts.
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Not everyone you hire ends up being a good fit. It’s important to know when to manage people out.
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Posted by Joel Brookman in Management, managing people, Podcasts.
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When you consider the long term cost of an employee and their potential productivity, why would you not spend resources on training new people?…
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Posted by Joel Brookman in hiring, Management, managing people, Podcasts.
Recently I brought my family to a nice restaurant where we frequently dine. The food was wonderful as always, but the service on this particular night was atrocious. The waiter was condescending, he was nasty to my children, and he succeeded in putting a damper on what should have been a wonderful evening. On my way out I shared my experience with the manager. He confided in me that they had lost four servers over the past month and out of desperation, had made some bad decisions in bringing their replacements on board. It got me thinking about how critical it is to have the “right” people in a business.…
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Posted by Joel Brookman in eliminate negativity, expectations drive behavior, hiring, interviewing, Management.